Four-stage workflow: Open → In Progress → Pending Verification → Closed
Root cause with the method on record — 8D, 5-Why, fishbone (Ishikawa), A3, PDCA, Is/Is-Not
Guided 8D and 5-Why worksheets whose conclusions promote into the CAPA’s official root cause, corrective action, and effectiveness evidence in one click
Print a customer-submittable 8D Response Report under your own logo — D1–D8, embedded 5-Why and fishbone tables, signature lines, and the originating NCR cited
The system refuses to close a CAPA without a root cause, corrective action, and a completed effectiveness check on record — then stamps the verifier’s name and timestamp automatically
Document-update checklist on the way to closure — Control Plan, FMEA, work instructions — so the paperwork catches up with the fix
Corrective and preventive actions tracked separately, linked to the originating NCR for end-to-end traceability